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FAQ
Most frequent questions and answers
For getting Refund, kindly contact us on our FB page here.
Instamojo refunds immediately from their account but your bank may take 7 – 10 days to transfer to your direct account from their main account.
You can contact on our FB page here for any query or you can mail us on [email protected].
Get in touch and we’ll get back to you as soon as we can. We look forward to hearing from you!
No, after 7 days of date of purchase, Refund will not be provided. Also, for full Refund Policy Kindly go through here.You need to request for refund within 7 days of purchase of the module.
Note: All the rights to provide complete refund are reserved by PrepInsta (Seller) and it would the Final decision by the Seller to provide the required refund.
We will have a look at your questions and check if they are genuine and can be used by us.
Now if your questions are new and fresh and useful, don’t worry you will be paid for them ( 50 per genuine question). Payment may also vary on the length and size of the questions, smaller questions will be paid less while larger ones like reading comprehension will be paid more.
Note: We do not accept questions of cocubes or amcat or the companies that use these platforms like capgemini or CTS anymore.
For Accessing the Paid Materials of Companies, Kindly go through here. All the steps with a video are mentioned for accessing the Paid Material.
There are more than 150+ companies around 250+ we expect in a few months. Some companies don’t want us to publically use their names but they will be hiring. So we have only mentioned the name of the companies which have allowed for us to use their names.
Requesting a refund on Instamojo is simple. Refer to the email confirmation that you received from Instamojo upon your successful purchase. Click on Request a Refund to raise a request for a refund here.
I am trying to pay since yesterday for TCS prime mock material but my payment is declined also connected to support team, no one is replying. Kindly help ASAP.
Drop us a mail on [email protected] and we’ll get back to you.
I tried connecting with prepinsta’s team but no one is replying. Kindly replay ASAP!
Hey Ravi,
Drop us a mail on [email protected] or you can call us on 8448440710.
We would love to help you.
Do 10 and 12th marks matter if take the PrepInsta Placement cell course?
Hey Akshat,
Well it all comes down to the mentoring session call.You can drop a mail on our support mail ID for your registration in PLacement cell.
Hey Prepinsta I havent got my course yet
Drop us mail on [email protected] and we will get back to you within 24 hours.
How will i access online classes for Amcat??
Drop us mail on [email protected] and we will get back to you within 24 hours.
I want to change my Email id. How can I do that?
Contact us via mail: [email protected].
We’d love to help you.
Hi, I just wanted to ask that if I buy the prime video subscription then I have to attend the online classes or I can watch the videos any time during the day
You can watch the pre-recorded live videos at any time you want and as many time as you want.
In royal pass shall we get nano degree certificates
Yes.
Drop us a mail on [email protected] and you’ll receive the certificate within 24 hours.
I have a good internet connection but the videos are not streaming. I switched to auto but still, it isn’t working. help me out.
Try hard refreshing by pressing ctrl+shift+R.
I am continuously trying to reach you still I don’t get any reply yet.
Drop us a mail on [email protected] and we will proceed accordingly.
I Was fed up with prepinsta guys.no one giving reply and no one lifting calls.im trying since 2 days.i even whatsup them,but there is no use.yesterday also i posted down one comment but no use.
hey Sai, please contact our support team – 8884209544
8882457079, they’ll definitely help you out
There is no way to contact you are not at all responding
Hey Abhiram,
Give us a call on 8448440710 and we will sort your query ASAP!